Confidentiality

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Permission to Discuss Patient Details

Should you wish to give permission for a relative or carer to be able to discuss your confidential medical matters with the practice we will require a signed letter of permission from you. This is kept on file in case they should call on your behalf. Please respect we have a strict policy regarding confidentiality and data protection. We will only give out information to the patient or someone authorised by the patient to take that information on their behalf.

Freedom of Information

Information about the General Practitioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.