How to order your repeat prescription
- In person – drop a written request into the surgery or dispensary.
- By post – send to us complete with SAE if you wish for us to post back to you
- Email – firstname.lastname@example.org
Please note that repeat prescription requests cannot be taken over the telephone.
If you are on long term medication you will be issued with a repeat prescription form which enables you to obtain your medication without seeing a doctor.
Please allow 4 working days for dispensed medication.
Please allow 3 working days for paper prescriptions.
Please note the practice is not open on weekends or bank holidays so are not working days.
This is to allow time to order your medication as some items may take a couple of days to come in. All requests must be in writing.
Patients on repeat medication maybe asked to see the GP for a review. Please check the back of your repeat slip for any messages from the dispensary regarding your medication. You may need to see the GP or Nurse before further medication can be issued.
We are now offering a managed repeats service where you can leave your slip ready with us for next month providing you know what you’ll need for the following month.
Please speak to a member of the dispensary team who will be happy to give advice & support in obtaining this service. A doctor will be informed to assess suitability of the patient for this service to ensure the right care is provided.
Gluten Free Foods
There is a restriction on prescribing Gluten Free Products. They are now only available to children and young adults under 18 and also pregnant women in the third trimester of pregnancy and breast feeding mothers. No more than 8 units may be obtained on a prescription per month.
We will try to process your requests as soon as possible but whilst staff are training or during busy periods please make sure your requests reach us in good time to avoid disappointment.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
View more information on Prescription Charges
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website